1. Introduction
Vespr ("we," "our," or "us") operates vesprwellness.com and its related digital properties. We are committed to protecting your privacy and being transparent about how we collect, use, and share your personal information.This Privacy Policy applies to information collected through our website, lead capture forms, email communications, SMS marketing, and related services. By using our website or submitting your information through any of our forms, you agree to the practices described in this policy.
2. Information We Collect
2a. Information You Provide Directly
We collect information you voluntarily submit, including through our quiz, contact forms, and retreat registration pages. This may include:
- Full name
- Email address
- Phone number (when provided for SMS communications)
- Responses to our wellness quiz ("Discover Your Imbalance")
- Any other information you choose to share through forms or direct communication
2b. Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and tracking technologies, including:
- Browser type and version
- Device type and operating system
- IP address
- Pages visited and time spent on each page
- Referring website or sourceGeographic region (based on IP address)
3. How We Use Your Information
We use the information we collect for the following purposes:
- To deliver retreat information, pricing, and availability relevant to your interests
- To send email newsletters and marketing communications (with your consent)
- To send SMS text messages related to our offerings and upcoming retreats (with your explicit consent)
- To personalize your experience based on your wellness quiz results
- To analyze website traffic and improve our content and user experience
- To respond to inquiries and provide customer supportTo comply with applicable legal obligations
4. Email Marketing
We use Klaviyo, a third-party email marketing platform, to manage our email list, send marketing communications, and automate email sequences based on your quiz results and interactions with our content.
By submitting your email address through our website or quiz, you consent to receiving email communications from Vespr. Each marketing email we send includes a clearly visible unsubscribe link. You may opt out of email marketing at any time by clicking "Unsubscribe" at the bottom of any email, or by contacting us directly at the address listed in Section 9.
Klaviyo may collect and process data such as email open rates, click activity, and device information in connection with the emails we send. For more information, please review Klaviyo's Privacy Policy at klaviyo.com/legal/privacy-notice.
5. SMS Text Message Marketing
We offer an optional SMS marketing program to share retreat updates, wellness content, and exclusive offers via text message. SMS communications are sent through Klaviyo.
5a. Consent
By checking the SMS consent box on our quiz or contact forms, you expressly consent to receiving recurring automated marketing text messages from Vespr at the phone number you provide. Consent is not a condition of purchase. Message and data rates may apply.
5b. Frequency
Message frequency varies. We aim to send no more than two to four SMS messages per month.
5c. Opting Out
You may opt out of SMS communications at any time by replying STOP to any message we send. You will receive a one-time confirmation and no further messages will be sent. For help, reply HELP or contact us at the address in Section 9.
5d. Carriers
Wireless carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, T-Mobile, Verizon, and others.
6. Analytics and Website Performance Tools
6a. Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects data such as pages visited, time on site, geographic location (at the regional level), device type, and traffic source. This data is aggregated and does not personally identify you.Google Analytics uses cookies to collect this data. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on, available at tools.google.com/dlpage/gaoptout.
For more information on how Google collects and processes data, please visit google.com/policies/privacy/partners.
6b. Google Search Console
We use Google Search Console to monitor our website's performance in Google Search results. Search Console provides aggregated data about search queries that lead users to our site and does not collect personally identifiable information about individual visitors.
7. Cookies and Tracking Technologies
Our website uses cookies, pixels, and similar tracking technologies to support website functionality, analytics, and marketing. You may control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of our site.
Types of cookies we use:
Functional cookies: Required for basic website operation
Analytics cookies: Used by Google Analytics to collect usage data
Marketing cookies: Used by Klaviyo to track email engagement and support personalization
8. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
With service providers: We share data with trusted third parties such as Klaviyo (email and SMS marketing) and Google (analytics) to operate our business. These parties are bound by data processing agreements and may only use your data as directed by us.
For legal compliance: We may disclose information if required by law, court order, or governmental authority.
In connection with a business transfer: If Vespr undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you request deletion of your data, we will remove your information from our active systems within a reasonable timeframe, subject to legal retention obligations.
10. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:Access: Request a copy of the personal information we hold about you
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request that we delete your personal information
Opt-out: Unsubscribe from email or SMS marketing at any time
Data portability: Request your information in a portable format
To exercise any of these rights, please contact us using the information in Section 12.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.
12. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information.
To submit a California privacy request, contact us at the address below.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acceptance of the updated policy.
14. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:
Vespr
Email: vesprwellness@gmail.com
Website: vesprwellness.com
Mailing Address: Morrison, Colorado
We aim to respond to all privacy-related inquiries within 30 days.
